Privacy Policy

2 February 2018

The following statement is important and should be read carefully.

This statement summarises how TH3EL Pty Ltd ('we') collects, uses and manages personal information associated with the development and operation of the THEE Online Project and its associated websites ('TOP', 'site' ‘website’).

We are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.

This Privacy Policy, together with our Terms and Conditions of Use, provides an explanation as to what happens to any personal data including intellectual property that you provide to us, or that we collect from you.

We regularly review this Policy and may update it from time to time so please check this Policy regularly. Any major changes will be notified to you via the email address that you have provided when registering ("signing on"). If you have any specific concerns, please contact us.

Information We Collect

We may collect information from all website visitors. We also collect personal information from you (like your email address) that you voluntarily provide either as part of the registration process or subsequently via your Personal TOP Profile.

You also provide information as part of your various other interactions with the site. This includes:

  1. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  2. Information that you provide by filling in forms on our website, such as giving feedback on a webpage, or buying a book.
  3. Information that you contribute via posting comments to webpages or on any forums or similar systems, and via other features and services of the site.
  4. Information provided to us when you communicate with us for any other reason.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. Unless you specifically opt out or object, this information may be used:

  • to send news, information about our activities and general promotional material which we believe may be useful to you;
  • to provide you with information that you request from us, relating to our developments, offerings and services;
  • to meet any informal or formal commitments to you;
  • to notify you about any changes to our website, such as improvements or changes, that may affect your use of the TOP;
  • to monitor who is accessing the web site or using services offered on the web site; and
  • to profile the type of people accessing the web site.

We will not send you information from third parties or give third parties your email address. Should the site develop relationships with third parties, you would have to explicitly consent to receive such information before it would be sent to you.

Please be advised that we do not reveal information about identifiable individuals to third parties, but we may, on occasion, provide them with aggregate statistical information about our visitors. We would ensure that individuals remain anonymous for such purposes.

All regular emails and newsletters from this site allow you to opt out of further mailings. You may still receive some irregular emails from us that you may ignore if you choose to do so.

If you have any specific requests in regard to the use of your personal information, you can email us about these. If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information to third parties if:

  • we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
  • we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions;
  • we believe that the use or disclosure is reasonably necessary to attempt to protect against or prevent actual or potential fraud or unauthorised communications or transactions;
  • we believe it is reasonably necessary to investigate a breach of security or fraud which has already taken place;
  • we are required by law to disclose the information.

We will preserve the content of any email you send us if we believe we have the legal requirement to do so.

Your email message contents may be monitored by us for trouble-shooting or maintenance purposes or if any form of email abuse is suspected.

Use of “Cookies”

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to third parties. Such information will not identify personal details: it is statistical data about our visitors and their use of our site.There are two ways that we gather information. An IP (Internet Protocol) address is a 32-bit numeric address written as four numbers separated by periods. It is a unique identifier for a computer or device on a network like the Internet. We use your IP address to help diagnose problems with our server and to administer our website. Your IP address may be used to help identify you and to gather non-personal information to help us better serve you if you revisit the site.

We may also gather information by utilising "cookies" which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. Where used, these cookies are downloaded to your computer automatically. They are stored by your browser software on the hard drive of your computer. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Cookies are commonly used to facilitate secure website connections via a unique user name and password, so that you can access services that are in password protected areas of a site. They also may be used to facilitate automatic log-in (you can save your own user name and password so you don’t have to re-enter it each time you visit). Cookies are used to authenticate website users and keep track of the user session and in relation to any transactions.

Cookies also help us to refine and enhance the registration process and are used to add features that personalize and customize the site for you. Cookies also help us to assist you with any problems with your use of this Site. This kind of information may include the web browser you use, the type of computer, the operating system, the internet service providers, and other similar information.

At present there are no advertisers or third parties importing content onto the website. However, if these arrive, they may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on their presence on our website. Again, you can set your browser to warn you of such cookies and you may decline to accept them without affecting your use of the TOP website.

Commitment to Data Security

All personal information that we collect (including your contact details and, if relevant, credit card details) is kept confidential to the best of our ability. You will appreciate, however, that we cannot guarantee the security of transmission.

We take significant measures to protect the database containing your personally identifiable information from access by unauthorised people. Only specifically authorised employees (who have agreed to keep information secure and confidential) have access to this information.

It is your responsibility to ensure that any of your authentication details are kept secure to prevent unauthorised access to your account.

Storing Your Personal Data

We may transfer data that we collect from you to locations anywhere in the world for efficient, secure cost-effective processing and storing. Staff in these locations may be engaged in the processing or managing of your interactions with TOP, including the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions you enter on our site will be encrypted to ensure its safety.

Nevertheless, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Third Parties and Third Party Links

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to your use of this web site. For the removal of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect.

You will find links to third party websites on our website provided as part of the TOP educational service or for other reasons. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Use of this Website by Persons under the age of 18 years

We consider it is the responsibility of parents to monitor their children's use of our website. Nevertheless, it is our policy not to require personal information from persons known to be under the age of 18 years or offer to send any promotional material to persons in that category.

Access to Your Information

Whatever rights you may have under law to access the information that we hold about you will be respected. You are entitled to edit or delete such information unless we are required by law to retain it. Please note that any demand for access that is beyond the ordinary may be subject to payment of a fee to cover our costs in providing you with the information requested.

Contacting Us

If you wish to comment on or query our privacy policy, or if you wish to make an inquiry regarding any personal information relating to you which may be in our possession, please contact us.

Originally posted: 16 December 2010. Last updated: 2-Feb-2018